Helprace Reviews

Learn about Helprace customer service software for businesses. Includes info on Helprace, free trials, pricing, customer reviews, and FAQs.

Updated on November 22nd, 2019

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Helprace is a cloud-based customer service software. By combining the functionalities of a help desk and a customer feedback portal, the software provides an easier solution for managing customer-company interactions. Features include feedback tools, ticket status, and ticket tags.

Pricing:

Plan Name

Monthly Pricing (agent/month)

Tickets

$10.00

Community

$10.00

Docs

$10.00

Self-Service

$20.00

Helpdesk

$20.00

Complete

$20.00

Helprace
Review:

Pros: Easy to setup and use. Offers users a cost-effective solution with key features. Responsive and quick customer support.

Cons: The forum features need improvement. Lacks key integrations.

Bottomline: Great customer service solution that is easy to implement and use. Good customer support.

Key Information:

Founder

Gregory Koldirkaev

Founded

2011

Headquarters

Tampa, FL

Number of Employees

11 - 50

Number of Customers

10,000

CEO

Gregory Koldirkaev

Address

8010 Woodland Center Blvd, Tampa, FL, 33614, United States

Phone

+1 877-744-1221

Website

www.helprace.com

FAQs:

What is Helprace's price range?

Helprace's pricing plans range from $10.00 to $20.00 per month.

Is there a Helprace free trial?

Yes, Helprace offers a 30-day free trial.

Customer Reviews:

velara3

Reviewed: Nov 09, 2015

Source: Twitter

If you make software or games, Helprace is a really great solution for support forums, issue tracking, wish lists and more.

Jesse W

Reviewed: Mar 20, 2015

Source: ProductHunt.com

Helprace is a great platform that has all of the forward facing features of a Uservoice, but at a much more competitive rate with diehard customer service. Great guys over there.