Helprace is a cloud-based customer service software. By combining the functionalities of a help desk and a customer feedback portal, the software provides an easier solution for managing customer-company interactions. Features include feedback tools, ticket status, and ticket tags.
Monthly Pricing (agent/month)
Pros: Easy to setup and use. Offers users a cost-effective solution with key features. Responsive and quick customer support.
Cons: The forum features need improvement. Lacks key integrations.
Bottomline: Great customer service solution that is easy to implement and use. Good customer support.
Number of Employees
11 - 50
Number of Customers
8010 Woodland Center Blvd, Tampa, FL, 33614, United States
What is Helprace's price range?
Helprace's pricing plans range from $10.00 to $20.00 per month.
What are some Helprace alternatives?
Reviewed: Nov 09, 2015
If you make software or games, Helprace is a really great solution for support forums, issue tracking, wish lists and more.
Reviewed: Mar 20, 2015
Helprace is a great platform that has all of the forward facing features of a Uservoice, but at a much more competitive rate with diehard customer service. Great guys over there.