Fios by Verizon Review

Learn more about Fios by Verizon for your business. Includes info on Fios by Verizon, pricing, customer reviews, and frequently asked questions.

Updated on August 2nd, 2021

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Fios is a business internet service offered by Verizon. Fios by Verizon offers consistently high speeds, 24-hour tech support, and access to the Verizon Cloud for file storage, among other features.

Updates:

Updated 22nd of July 2021

We updated the pricing tables and added a detailed review with comparisons to top competitors, Comcast Business and AT&T Business.

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Business Internet Pricing:

Plan Name

Monthly Price*

100 Mbps

$69.00

300 Mbps

$129.00

940/880 Mbps

$249.00

LTE Business Internet Pricing:

Plan Name

Monthly Price*

10 Mbps (unlimited data)

$69.00

25 Mbps (unlimited data)

$99.00

50 Mbps (unlimited data)

$199.00

*Excludes taxes, equipment charges, and other fees.

Pros and Cons:

Pros

  • Fast internet speeds.
  • No data caps.
  • 24/7 support.
  • VoIP, security, and storage.

Cons

  • Limited coverage area.
  • Rental fee for the router.
  • Reports of poor customer support.

Review:

Fios by Verizon offers a reliable, secure business internet service for businesses with good speeds and a variety of price plans. With the speeds and reliability that Verizon offers, Fios is great for business video conferences.

Highlights:

Fios offers a variety of bundled deals to suit anyone's budget. These bundles come with different upload and download speeds and do not have data caps. Professionals from Verizon will do the installation at a time that suits their clients and will be available 24/7 for support. Fios also features Voice over IP (VoIP), powerful security tools, and secure storage in the Verizon Cloud.

Shortcomings:

Verizon Fios has a limited coverage area that generally covers the northeast. Fios also charges an additional $15.00 per month rental fee for their router if a business does not have their own. Alternatively, a business can buy a Fios router for $199.99.

Reputation:

Verizon Fios is not accredited with the Better Business Bureau (BBB), but has an A+ rating. The company has received just over 600 customer reviews on BBB with an average rating of 1.15 out of 5 stars. These customer complaints revolve around poor service, difficulty cancelling contracts, and over-charging by Fios.

Verizon Fios has also received over 170 Yelp reviews with an average rating of 1 star. These customer reviews also complain about poor customer support, over-billing, and the difficulty in getting set up or getting a technician out to troubleshoot an issue.

Verizon Fios vs. Comcast Business:

Comcast Business, like Verizon Fios, offers fast and reliable internet services for businesses in the U.S. However, Comcast covers a wider area than Verizon Fios, which is limited to the northeastern states. Comcast also has a slightly higher download speed, at 1 Gbps, compared to Verizon Fios's 940 Mbps.

Verizon Fios vs. Comcast Business Comparison:

Feature

Verizon Fios

Comcast

Maximum upload speed

880 Mbps

Not provided

Maximum download speed

940 Mbps

1 Gbps

Data caps

No

No

Geographical coverage

10 states in the northeast.

39 states + DC

Package deals

Yes

Yes

Customer service channels

Phone, forums

Phone, online chat, forums

24/7 support

Yes

Yes

Verizon Fios vs. AT&T Business:

AT&T Business offers a similar service to Verizon Fios, with similar upload and download speeds. However, Verizon Fios offers uncapped data, whereas AT&T caps its data packages. AT&T does offer coverage in a wider area than Verizon Fios and offers an online chatbot, which Verizon Fios lacks.

Verizon Fios vs. AT&T Business Comparison:

Offer

Verizon Fios

AT&T

Maximum upload speed

880 Mbps

940 Mbps

Maximum download speed

940 Mbps

940 Mbps

Data caps

No

Yes

Geographical coverage

10 states in the northeast.

Approx. 21 states

Package deals

Yes

Yes

Customer service channels

Phone, forums

Phone, online chat, forums

24/7 support

Yes

Yes

Additional Products from Verizon Fios:

Fios TV for Business:

Fios TV for Business provides a package of channels tailored to your business needs and client expectations that are powered by Fios's reliable fibre network. They offer high-definition news and entertainment with a wide variety of plans, bundles, and add-ons to suit different businesses. Fios TV for Business is also mobile-friendly.

Key Information:

Legal Name

Verizon

Founding Date

Jan 01, 2000

Address

1095 Ave. of the Americas, New York, NY 10036

Number of Employees

135900

Number of Customers

156100000

Telephone

1 (800) 837-4966

Website

https://www.verizon.com/business/products/internet-tv-services/internet/fios-business-internet/

FAQs:

Are Verizon and Fios the same?

Fios stands for Fiber Optic Service, and is a product offered by Verizon. Fios offers a bundled package of internet, telephone, and television services, with a wide range of pricing options.

Can I get Fios in my area?

Fios is available in select cities of these nine states:

  • New Jersey.
  • New York.
  • Maryland.
  • Delaware.
  • Massachusetts.
  • Pennsylvania.
  • Rhode Island.
  • Virginia.
  • Washington, D.C.

How much does Fios cost per month?

Fios's business internet plans range between $69.00 and $249.00 per month, depending on connectivity speed. LTE Business Internet prices range between $69.00 and $199.00 per month, depending on connectivity speed. Prices exclude taxes, fees, and equipment charges.

Do you get a discount on Verizon Wireless if you have Fios?

Customers with Verizon Unlimited along with a Fios Double or Triple Pay with a minimum speed of 100 Mbps qualify for a 20% discount.

Is Verizon still expanding Fios?

As of 2019, Verizon Fios is only available in nine states. In 2017, it was reported that Verizon was looking to buy 37 million miles of fiber in an effort to boost its wireless network. However, this investment was to support 4G LTE coverage and speed up the deployment of 5G, with Verizon having no plans to extend its Fios coverage further.

Does Verizon Fios give senior discounts?

While they do not offer senior discounts, Verizon Wireless does offer a discount to veterans in the form of 15% on services and 25% on accessories.

Can I get Verizon Fios Internet only?

While most customers choose to bundle, Verizon does offer an internet-only service costing $39.99 per month for the basic browsing plan.

What is the cheapest Verizon Fios package?

The cheapest bundle offering is the Fios Gigabit Connection & Custom TV package, which costs $69.99 per month. Their cheapest internet-only plan costs $39.99 per month for the basic browsing plan. The aforementioned amounts do not include taxes, equipment charges, and other fees.