Drift is a cloud-based live chat platform for businesses. Drift’s solutions include live chat management, in-app messaging, and email management. Businesses can use Drift to communicate with customers through chatbots powered by artificial intelligence.
Pros: Fantastic scheduling capabilities, and great customization options.
Cons: Lacks screen sharing and ticket management features.
Bottomline: Superb platform to facilitate effective live chat processes.
Number of Employees
Number of Customers
222 Berkley Street, 6th Floor, Boston, Massachusetts 02116, United States
+1 855 266-1567
Nice. I already use Drift for live chat but haven't considered for a CRM. $50 / month for only 1,000 contacts seems super expensive though
I would recommend this pretty awesome service to anyone and maybe our clients even that's if they have a website have a great one
Great product, great people
I came across Drift I think in early 2017, I couldn't be more impressed. I run a web design firm Nufuzion Design and have gained more new customers in 2017 than ever before. This year (2018) I've gained more customers only a few months into the year than I did last year and the majority are solely because of Drift. I highly recommend Drift because I've seen the results first hand. Don't fall behind; get DRIFT.
What is Drift's chatbot?
Drift's chatbot allows you to program some FAQs and answers that will generate a lively chat with visitors to your website. Chatbots can help you to generate more qualified leads and book meetings with your sales teams faster.
What is the Drift app?
Drift's messaging app allows you to connect with your website's visitors and customers in real-time, from anywhere.
What is Drift’s price range?
Drift plans range from $50.00 to $500.00 per month.