Drift Reviews, Pricing, and Ratings

Learn about Drift’s cloud-based live chat solution for businesses. Includes info on Drift, free trials, pricing, customer reviews, and FAQs.

Updated on February 28th, 2019

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Drift is a cloud-based live chat platform for businesses. Drift’s solutions include live chat management, in-app messaging and email management. Businesses can use Drift to communicate with customers through chatbots powered by artificial intelligence.

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Drift Pricing:

Plan Name

Monthly Pricing







Drift Reviews
Drift Review:

Pros: Fantastic scheduling capabilities, and great customization options.

Cons: The report generation could be more intuitive.

Bottomline: Superb platform to facilitate effective live chat processes.

Drift Key Information Table:


David Cancel

Year Founded



Boston, USA


David Cancel

Number of Employees


Number of Customers



222 Berkley Street, 6th Floor, Boston, Massachusetts 02116, USA



Drift FAQs:

What is Drift’s price range?

Drift plans range from $50.00 to $500.00 per month.

Is there a Drift free trial?

You can try the basic Free plan here or you can access a demo version here. No credit card is required.

Where can I find the Drift login?

You can go to www.drift.com and find the “Sign In” at the top right corner of the homepage.

What are some Drift alternatives?

Drift Reviews:



balindenberg - twitter.com

Nice. I already use Drift for live chat but haven't considered for a CRM. $50 / month for only 1,000 contacts seems super expensive though

damagedleader9 - facebook.com

I would recommend this pretty awesome service to anyone and maybe our clients even that's if they have a website have a great one

mguemple - facebook.com

Great product, great people

jeremy.suke - facebook.com

I came across Drift I think in early 2017, I couldn't be more impressed. I run a web design firm Nufuzion Design and have gained more new customers in 2017 than ever before. This year (2018) I've gained more customers only a few months into the year than I did last year and the majority are solely because of Drift. I highly recommend Drift because I've seen the results first hand. Don't fall behind; get DRIFT.

julie.brument.9 - facebook.com

Hey guys - trying to get in touch with your team since 3 weeks. We are in Australia and the last three calls that have been scheduled with the rep were missed due to time difference (Which was not taken into account/understood by your team....). Feel weird to beg to get a meeting scheduled... :-( Thanks