Citizens Bank Key Information, Loan Options and FAQs

Learn more about Citizens Bank business loans with key information, loan options and frequently asked questions.

Updated on June 13th, 2019

The SMB Guide is reader-supported. When you buy through links on our site, we may earn an affiliate commission. Learn more

Citizens Bank is a major American bank that services individuals and corporate customers. The Citizens Bank business division facilitates small business loans to businesses in a wide variety of industries.

Loan Options:

Loan Type


Business Line of Credit

Up to $150,000.00

Business or Equipment Flex Loan

$10,000.00 to $500,000.00

Business Term Loan

Up to $150,000.00

Business Mortgage

No limit.

Citizens Bank Reviews

Pros: No limit for business mortgages. Over 1,200 branches across 11 states.

Cons: Loan applications cannot be filed online.

Bottomline: It can take longer to access funding from Citizens Bank than it does with other lenders, but the bank has a variety of business loan products for small businesses.

Key Information:




Providence, RI

Number of Employees



Bruce Van Saun


One Citizens Plaza, Providence, RI 02903

Phone Number

+1 800-922-9999


News & Activity:


News or Activity

May 1, 2019

Merchants Bank acquires Citizens Bank

April 24, 2019

Here’s how Citizens Bank is changing to serve bigger clients

April 9, 2019

Citizens Bank Announces More Than $1.5 Million in Financial Literacy Charitable Contributions to Non-Profits In Nine States


What is the term length of a Citizens Bank term loan?

Terms for Citizens Bank small business loans are flexible, but the maximum term is 7 years or 84 months.

What is a Citizens Bank Flex Loan?

A Flex Loan can be used to purchase a variety of assets over a pre-defined length of time. With a Flex Loan, a business owner can be confident that they have the money they need to make a purchase when the equipment or property is needed.

What is a Citizens Bank Business Mortgage?

A Business Mortgage is a large loan that you can take out to purchase, renovate or refinance your commercial property.

Are there any alternatives to Citizens Bank?